Get to know about our
privacy policy


Privacy Policy

Effective Date 01 August 2023

At Alpide Technologies, LLC, we are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, process, use, disclose, and protect your personal data when you use our ERP (Enterprise Resource Planning) software and related services (collectively referred to as Services). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1 Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you sign up for our Services, contact us for support, or otherwise interact with our platform. This may include your name, email address, phone number, company information, and any other information you voluntarily provide to us.

1.2 Usage and Log Data

We may collect information automatically when you use our Services. This may include IP addresses, device information, browser type, operating system, usage patterns, and interactions with our platform.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve user experience and collect information about how our Services are used. You have the option to control cookies through your browser settings.

2 How We Use Your Information

2.1 Providing Services

We use the information we collect to deliver and improve our ERP solutions, respond to your inquiries, and provide customer support.

2.2 Communication

We may use your contact information to send you service-related updates, marketing communications, and promotional materials. You can opt out of marketing communications at any time.

2.3 Analytical Insights

We use data analytics to analyze trends, improve our Services, and make data-driven decisions.

2.4 Legal Compliance

We may use and share your information to comply with applicable laws, regulations, and legal processes.

3 How We Share Your Information

3.1 Affiliates and Third-Party Service Providers

We reserve the right to share your information with trusted affiliates and third-party service providers who provide assistance in delivering our Services. These providers are under confidentiality obligations and are prohibited from using your personal information for other purposes.

3.2 Business Transfers

We may transfer all or part of your information in the event of sale, acquisition, or merger of all or a portion of our business, as part of the transaction.

3.3 Legal Requirements

We may share or disclose your data to legal or regulatory authorities if required by law or other valid requests.

4 Anonymous Browsing

Our Service is designed to allow users to browse the internet anonymously. We do not collect any personally identifiable information (PII) that could be used to identify you as an individual. We do not track your IP address, location, or any other identifying information during your browsing sessions.

5 Data Subject Rights

As an individual in the EU, you have certain rights regarding your personal data, including the right to access, correct, change, delete, restrict processing, and data portability. You also have the right to object to the processing of your personal data in some cases. These rights may be limited in certain situations, for e.g., where Alpide can demonstrate that Alpide has a legal responsibility or legitimate interest to process your data.

5.1 GDPR Violation

If you believe the processing of your personal data is in violation of the GDPR, you reserve the right to file a complaint with a regulatory authority in the country where you live, work, or where your privacy protection rights have been violated. If Alpide processes your personal data on behalf of its customer, we will refer your complaint to the customer to handle.

6 Your Choices and Rights

6.1 Access and Correction

You have the right to access and update your personal information through your account settings or by contacting us directly.

6.2 Data Portability

You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Opt-Out

You can opt out of receiving marketing communications from us by following the instructions in our emails or by contacting us.

7 Data Retention

We will keep your personal data for as long as we need to fulfill Alpide's goals and purposes outlined in this Privacy Policy, unless a longer data storage period is required by law.

8 Data Security

We take reasonable care to implement appropriate technical and organizational measures to safeguard your confidential data from unauthorized viewing, access, disclosure, changes, or loss and destruction. However, no data transmission or storage method is entirely secure, and we do not guarantee absolute security.

9 Website Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We do not take any responsibility for the privacy practices of such third-party websites. We strongly suggest you review the privacy policies of these websites before you submit any personal information or use their services.

9.1 Data Collection on Linked Websites

When you click on a link that directs you to a third-party website, any data you provide or activities you engage in on that website are subject to that specific website's privacy policy and terms. We do not collect or have access to any personal information you provide on third-party websites through our links.

9.2 Affiliated Websites

In some cases, we may have partnerships or affiliations with third-party websites and services. These relationships may be disclosed on our website. However, even if a link is affiliated with us, we do not have control over the linked website's privacy practices. Therefore, we encourage you to review the privacy policies of these linked websites before interacting with them.

10 Children's Privacy

Alpide does not intend to collect data about Data Subjects who are younger than 18 years of age unless they have expressed permission from a parent or legal representative. However, Alpide cannot ascertain whether a Data Subject is older than 18.

11 Changes to this Privacy Policy

We reserve the right to make unilateral changes to this Privacy Policy from time to time to reflect changes in our practices or operations or for regulatory or legal purposes. We will inform you about any changes to the policies by updating the Privacy Policy on our website or through other communication channels.

12 Contact Us

In case you have any requests, questions and/or concerns regarding Alpide's Privacy Policy or the use of your personal information, please contact us at (contact email/phone number).

Alpide is committed to maintaining the highest standards of privacy and data protection. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Cookie Policy

At the Alpide website, we utilize cookies to enhance user experience and improve our services. The following Cookie Policy aims to provide clear information about how we use cookies and how users can manage their preferences.

What Are Cookies?

Cookies are small text files stored on users' devices (computer, tablet, or mobile) when they visit our website. These files enable us to recognize users, remember their preferences, and offer a personalized browsing experience.

Types of Cookies We Use

We use two types of cookies on our ERP solution website

a. Essential Cookies

These cookies are necessary for the proper functioning of our website. They enable core features, such as accessing secure areas and providing user authentication. Users cannot opt out of essential cookies as they are vital for the website's performance.

b. Analytical and Performance Cookies

These cookies help us analyze website usage and performance. They provide anonymous information about how users interact with our website, allowing us to identify areas for improvement. Analytical cookies do not collect personal information.

Third-Party Cookies

Our website may use third-party cookies from trusted partners, such as analytics and advertising providers. These cookies assist in understanding user behavior, optimizing advertising, and measuring the effectiveness of our marketing campaigns.

Cookie Management

Users have the option to accept or decline cookies when they first visit our website. They can also modify cookie preferences through their browser settings. Please note that blocking some cookies may impact certain features of our website.


By continuing to our website, users consent to the use of cookies as described in this Cookie Policy. Users have the right to change their cookie preferences at any time.

Data Protection

We value user privacy and comply with applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard personal data.

Updates to Cookie Policy

Our Cookie Policy may be updated periodically to reflect changes in technology or legal requirements. Users are encouraged to review this policy regularly for any updates.

By using our website, users acknowledge and agree to the use of cookies in accordance with this Cookie Policy. If users do not consent to the use of cookies, they should adjust their browser settings accordingly.

Ready to get started?

With omnichannel support, powerful automation capabilities, available at
a click, Alpide is a one-stop solution to effortlessly delight your customers.

No ads. No trails. No commitments

Get a Demo